Customer Service
Your satisfaction with your experience of the Intel® Sponsors of Tomorrow™ store is very important to us and we want to hear from you. Please contact us with questions or comments at any time at intelsupport@robertsonmarketing.com.
We are also available Monday - Friday from 8:00AM to 7:00PM EST at 1(800) 678-0014 (in the U.S.).
Shirt Sizes
Below is link to a size chart for the Intel® Sponsors of Tomorrow™ T-shirts. This chart applies to all shirts on this site.
Shipping & Handling
Shipping and handling is not included in the price of the shirts on the Intel® Sponsors of Tomorrow™ store. UPS delivers orders for this store to residential and commercial locations within the U.S. only. Please select if your shipping location is residential or commercial during chechout. This site does not accept international orders at this time.
Shipping Charges:
1st shirt ordered - $5.95
Each additional shirt ordered – Add $1.50 additional per shirt
When will I receive my order?
The products on this site ship within approximately 14 business days of receipt of your order. Orders are shipped from a production facility in Virginia and are shipped via UPS Ground. After your order ships, please allow 5 to 7 business days to receive your order.
This site accepts orders for shipment within the United States only. Expedited shipping options will not be offered at this time.
Taxes
Orders shipped to AL, CA, DC, FL, GA, IL, IN, KY, MA, MD, NC, NJ, NY, SC, TN, VA or WV will have all applicable local and state sales taxes calculated after payment processing. The tax charges will be viewable on your order receipt.
Methods of Payment
The Intel® Sponsors of Tomorrow™ store will only accept payment by credit card.
If Robertson Marketing Group (RMG) is unable to process your credit card, please check to ensure you entered the correct card number and expiration date, and that the billing name and address match exactly what is on your credit card statement. Please contact your credit card company with any further questions.
Once your credit card has been processed, you will see a charge on your credit card statement for Robertson Marketing Group.
Returns
Products that have not been used and are in new condition may be returned for a refund within 30 days of the product shipment.
To return, please include original packing slip and circle the item(s) that you are returning. Next to each item you are returning, please briefly note your reason for the return. Please pack and seal your return securely, in the original package.
Upon completion of a return, RMG will credit the merchandise total for each returned item in full to the original credit card used to place the order. Packages must be returned prepaid – RMG does not accept COD deliveries.
Return the package to:
RETURNS DEPARTMENT INTEL/RMG
359 Kesler Mill Road
Salem, VA 24153
Contact a Real Person
If you have questions about Intel® Sponsors of Tomorrow™ store, you may e-mail us at intelsupport@robertsonmarketing.com or call our customer service center between the hours of 8:00AM and 7:00PM EST at 1(800) 678-0014 (in the U.S.).
Inventory Needed By Specific Date
If you need items from the Intel® Sponsors of Tomorrow™ store by a date that is outside of the 14 business day production time for this site, please contact customer service to learn if your order can be delivered in time to meet your specific date requirement.
Security and Privacy
RMG has made every effort to safeguard the information transmitted to this site. Below, RMG has provided some technical information that will help you understand the safeguards instituted for your protection.
RMG is utilizing the industry standard SSL (Secure Sockets Layer) security protocol that our database uses to interact with secure browsers. The secure browsers that RMG supports include Netscape, Microsoft Internet Explorer and Safari. Don't worry if you are not sure if your browser supports SSL. RMG has designed the Intel® Sponsors of Tomorrow™ store so that it will not allow customers to transmit the order without SSL functionality.
Many parts of the database are used only to view information. The view only areas contain information that is not proprietary and does not contain confidential information. In order to gain maximum speed, these areas are not designated as secure areas. This is a common practice among all Internet commerce sites.
In areas such as the check-out area, vital information is exchanged. In this area RMG has used the SSL protocol to safeguard the data. In most browsers, your URL address will change from “http" to "https.” This is your cue that you have entered a secure area. Some browsers will even notify the user once they leave a secure site. A pop-up window will appear letting you know you have left a secure area. Do not be concerned if this message appears during your electronic session.
After your information has been transmitted, RMG processes your order on a different server that is not connected to the Internet. This server does not have any outside modems or links to the outside world. All information on this server is protected with multiple layers of software security.
If you have any technical questions or concerns, please e-mail us. We will be happy to respond.
Privacy
When you make a purchase from the Intel® Sponsors of Tomorrow™ store, RMG will use the information you provide to process your order. RMG will send an e-mail to confirm your order, and may need to contact you by phone, postal mail or e-mail if we have questions regarding your order. RMG respects your privacy and will not sell or rent your information to third parties or market to you without your permission. For your convenience, RMG has used cookies that help us recognize you for future orders. The cookie will remember your system, access level and preferences. It is not used to record any personal information. They are encrypted and cannot be read by any other web page. The cookie itself actually contains no personal information, just a unique identifier for the Intel® Sponsors of Tomorrow™ store to recognize your browser.
About Robertson Marketing Group
Robertson Marketing Group (RMG) is the promotional part for the Intel® Sponsors of Tomorrow™ store. Located in Salem, Virginia, RMG is an industry leader in the development of merchandise-based e-commerce sites, custom logo merchandise products, and recognition programs. We will help you bring your brand to life, power your sales, build customer loyalty, and motivate your employees. Robertson Marketing offers the most robust technology platform available to quickly build e-commerce stores to support corporate branding, loyalty, and recognition programs.
All of Robertson’s services are located under one roof to deliver solutions that set us a world apart from other suppliers. We offer in-house decorating and creative services, a best-in-class facility, close access to shipping hubs for fasting shipping turn-around times, and much more. Let us put together a creative and original program for you!
Please contact us at rmginfo@robertsonmarketing.com with any questions or comments about our services.